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https://repositorio.ucm.edu.co/handle/10839/3181Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.contributor.advisor | Rincón Sánchez, Angelica María | - |
| dc.contributor.author | Contreras Duarte, Daniel Alexander | - |
| dc.contributor.author | Criado Peñaloza, Jennifer Adriana | - |
| dc.contributor.author | Ortiz Meza, Gloria Nathalie | - |
| dc.contributor.author | Hernández León, María Cristina | - |
| dc.contributor.author | Buitrago Bautista, Paola Andrea | - |
| dc.date.accessioned | 2021-06-09T17:01:37Z | - |
| dc.date.available | 2021-06-09T17:01:37Z | - |
| dc.date.issued | 2021 | - |
| dc.identifier.uri | https://repositorio.ucm.edu.co/handle/10839/3181 | - |
| dc.description.abstract | La presente investigación tuvo como objetivo determinar la relación entre clima organizacional y la percepción externa de la calidad de los servicios de salud en la ESE Hospital Jorge Cristo Sahium. El enfoque metodológico utilizado fue el cuantitativo, de tipo descriptivo, y las técnicas apropiadas para la recolección de la información fueron el cuestionario sobre mi trabajo, al igual que el cuestionario Servqual de tipo escala Likert. Como resultado del trabajo desarrollado se presentan que, en cuanto a las subvariables de clima organizacional, se genera una percepción más positiva que negativa en torno a estas, pero deja un resultado importante en tanto a la visión negativa | spa |
| dc.format.mimetype | application/pdf | spa |
| dc.language.iso | spa | spa |
| dc.publisher | Universidad Católica de Manizales | spa |
| dc.rights | info:eu-repo/semantics/openAccess | spa |
| dc.rights.uri | https://creativecommons.org/licenses/by-nd/4.0/ | spa |
| dc.source | Universidad Católica de Manizales | spa |
| dc.source | RI-UCM | spa |
| dc.title | Clima organizacional y percepción externa de la calidad de los servicios de salud en la Ese Hospital Jorge Cristo Sahium el Municipio de Villa del Rosario en el periodo B- 2020 | spa |
| dc.publisher.faculty | Facultad de Salud | spa |
| dc.rights.accessrights | http://purl.org/coar/access_right/c_abf2 | spa |
| oaire.accessrights | http://purl.org/coar/access_right/c_abf2 | spa |
| oaire.version | http://purl.org/coar/version/c_b1a7d7d4d402bcce | spa |
| thesis.degree.discipline | Facultad de Salud. Especialización en Administración de la Salud | spa |
| thesis.degree.grantor | Universidad Católica de Manizales | spa |
| thesis.degree.level | Especialización | spa |
| thesis.degree.name | Especialista en Administración de la Salud | spa |
| dc.description.abstracteng | The objective of this research was to determine the relationship between organizational climate and external perception of the quality of health services at the ESE Hospital Jorge Cristo Sahium. The methodological approach used was the quantitative, descriptive type, and the appropriate techniques for collecting the information were the questionnaire about my work, as well as the Servqual questionnaire of the Likert scale type. As a result of the work carried out, it is presented that, in terms of the organizational climate subvariables, a more positive than negative perception is generated around them, but it leaves an important result in terms of the negative vision | spa |
| dc.publisher.place | Manizales | spa |
| dc.rights.creativecommons | https://creativecommons.org/licenses/by/4.0/ | spa |
| dc.subject.keyword | Management of human talent | spa |
| dc.subject.keyword | Health services | spa |
| dc.subject.keyword | Quality of health services | spa |
| dc.subject.keyword | Organizational climate | spa |
| dc.subject.proposal | Gestión del talento humano | spa |
| dc.subject.proposal | Servicios de salud | spa |
| dc.subject.proposal | Calidad de los servicios de salud | spa |
| dc.subject.proposal | Clima organizacional | spa |
| dc.type.coar | http://purl.org/coar/resource_type/c_f744 | spa |
| dc.type.driver | info:eu-repo/semantics/bachelorThesis | spa |
| dc.type.hasversion | http://purl.org/coar/version/c_b1a7d7d4d402bcce | spa |
| dc.type.local | Tesis/Trabajo de grado - Monografía - Especialización | spa |
| Appears in Collections: | Especialización en administración de la salud | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| Clima_organizacional_percepción_externa_calidad_servicios_salud_Ese_Hospital_Jorge_Cristo_Sahium_Municipio_Villa_Rosario_periodo_b-_2020.pdf | 1.99 MB | Adobe PDF |  View/Open |
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